Amanda Ferguson

About Amanda Ferguson

Hi, I’m Amanda Ferguson (she/her), SHRM-CP, a strategic, solutions-driven HR professional with a passion for people and a focus on driving business results. I specialize in human resources, early talent acquisition, and project management, bringing a people-first mindset to every initiative while aligning HR strategies with organizational goals.I currently serve as a Human Resources Business Partner at FOCUS (a subsidiary of PEAK6 InsurTech LLC), where I’ve grown from campus recruiting, to HR generalist, into HRBP, bridging HR operations and business project management. I lead initiatives spanning employee relations, performance management, new hire onboarding, and executive support, and I’m often entrusted with high-impact stretch assignments that drive meaningful organizational outcomes.Some of my key strengths include:• HR systems and analytics (Workday)• Performance management and employee engagement• Process optimization and change management• Early talent and internship program development• Strategic planning and leadership supportOutside of work, I’m an outdoor-loving mom of three, an avid reader rediscovering my love for books, and a proud Gamma Phi Beta volunteer.

Experience

1. Human Resources Business Partner

   FOCUS

   Dec 2025 — Present

   Promoted to Human Resources Business Partner, supporting leaders across the business through performance management, employee relations, talent development, and operational excellence. Trusted partner known for driving accountability, improving people processes, and translating business needs into practical HR solutions.Highlights & impact- Serve as a primary HR partner to directors and managers, coaching on performance management, employee relations, compliance, and day-to-day people decisions- Lead performance management execution, including PIPs, manager coaching, audits, and follow-up, strengthening accountability and consistency across teams- Designed and launched 30/60/90-day feedback processes and a 60-day internal transfer/promotion survey, contributing to a reduction in attrition from 24.77% to 17.32% YTD- Designed and delivered manager trainings on performance management, HRIS processes, timekeeping, and compliance; led an all-managers workshop rated 4.67/5 for usefulness- Act as first point of contact for complex employee relations issues, partnering with legal counsel and guiding leaders through sensitive situations- Drive HR operational excellence, resolving 300+ HR tickets with response times below company averages and 65% resolved within 24 hours- Built scalable HR tools and resources, including an HR Resource Library, performance review guides, onboarding and separation documentation, and payroll accountability tracking- Earned SHRM-CP certification and consistently recognized for exceeding expectations and strong business partnership.

Education

• University of South Florida

  Bachelor of Arts - BA, Communication, General

• University of South Florida

  Bachelor's degree, Deaf Studies and Communication

• University of Florida

  Master of Education - MEd, Student Personnel in Higher Education