Amanda Ponteliona

About Amanda Ponteliona

I\'m a strategic HR leader with 10+ years of progressive experience partnering closely with executive and operational teams across multi-state, high-volume organizations. I pride myself on being a trusted thought partner to senior leaders, helping connect people strategy to business goals, mitigate organizational risk, and build HR foundations that support sustainable growth in complex environments.Throughout my career, I have supported 400+ store retail regions, enterprise shared services operations serving associates, and a growing multi-state healthcare platform undergoing expansion and acquisition integration. I bring deep expertise in employee relations strategy, workforce planning, organizational effectiveness, compliance governance, and HR systems implementation (Workday, Paylocity).I\'m particularly passionate about:• Strengthening leadership capability through coaching and development• Designing standardized people processes that scale with growth• Using workforce analytics to inform strategic decision-making• Navigating complex employee relations matters with balanced, risk-aware solutions• Supporting organizations through transformation, integration, and changeMy approach blends operational understanding with strategic HR partnership, ensuring leaders are equipped to build high-performing, compliant, and engaged teams.

Experience

1. Senior Human Resources Manager

   Alpha Aesthetics Partners

   Sep 2025 — Present

   Serve as strategic HR Business Partner to Directors of Operations and Clinic Managers across a dual-entity, multi-state healthcare platform, aligning people strategy with operational growth and performance objectives. • Design and deploy standardized employee handbooks, policies, and SOPs to ensure regulatory compliance and consistency across a rapidly expanding footprint. • Advise senior leadership on complex employee relations matters, delivering risk-balanced recommendations that protect the organization while preserving engagement and culture. • Leverage workforce analytics and operational data to identify capability gaps, inform leadership development initiatives, and support succession planning efforts. • Conduct on-site clinic visits to strengthen leadership effectiveness, reinforce culture alignment, and proactively address organizational challenges.

Education

• Saint Peter's University

  Master of Arts (M.A.), Education: School Counseling

  2012 — 2016

• Kean University

  Bachelor of Arts (B.A.), Psychology

  2010 — 2012

Skills

• Interviews
• Merchandising
• Visual Merchandising
• Customer Satisfaction
• Interpersonal Skills
• Microsoft Office
• Sales
• Retail
• Teaching
• Time Management
• Cashiering
• Loss Prevention
• Peoplesoft
• Performance Management
• Employee Training
• Inventory Management
• Inventory Control
• Store Operations
• Childcare
• Customer Service
• Apparel
• Store Management
• Leadership
• Organization Skills
• Employee Relations
• Retail Sales
• Human Resources