Amanda Basco

Customer Success Leader at Smartsheet

Role
Principal Customer Success Manager at Smartsheet
Location
Seattle, WA, US
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Amanda Basco

I am a driven and outgoing leader that maintains organization, shows compassion toward others, and easily adapts to these changing times. For more information visit

Experience

  1. Principal Customer Success Manager

    Smartsheet

    Feb 2026 — Present · Bellevue, WA, US

    I partner with some of the world\'s largest organizations to transform how they plan, execute, and scale work — powered by Smartsheet\'s Intelligent Work Management platform- Own relationships with Fortune 500 customers and serve as their trusted advisor from onboarding through long-term growth- Help executive stakeholders connect Smartsheet\'s platform capabilities to the outcomes that matter most to their organizations, whether that\'s accelerating project delivery, automating complex workflows, or gaining real-time visibility across portfolios- Build Value Realization one-pagers showing measurable return- Leading business reviews at both the executive and IT level- Identifying expansion opportunities and partnering with sales, ops and support to close - Orchestrating cross-functional teams to deliver an exceptional customer experience. What keeps me motivated and energized is working with complex, multi-stakeholder environments. I love being part of the moment when a customer sees their investment translate into real operational impact.

Education

  • Hult International Business School

    Master of International Business, Selling Skills and Sales Operations

    2015 — 2016

  • University of Washington

    Bachelor of Arts (BA), Linguistics

    2010 — 2014

Skills

  • Barista Training
  • Leadership
  • Facebook
  • Microsoft Powerpoint
  • Research
  • Marketing Strategy
  • Public Speaking
  • Inventory Management
  • Marketing
  • Social Media Marketing
  • Powerpoint
  • Microsoft Excel
  • Event Planning
  • Management
  • Sales Process
  • Communication
  • Social Networking
  • Strategic Planning
  • Coffee
  • Retail Sales
  • Customer Service
  • Espresso
  • Writing
  • Teamwork
  • Microsoft Office
  • Microsoft Word
  • Time Management
  • Social Media

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Amanda Basco — Principal Customer Success Manager at Smartsheet in Seattle, WA, US | Unifers