Amanda Curtis

About Amanda Curtis

Great software isn’t tested at the end. It’s built right from the start. As a…

Experience

1. Software Qa Manager

   Aventiv Technologies

   Sep 2025 — Present

   Lead quality engineering operations across 3 Centers of Excellence (SPOT platforms, Communications Engineering, and Regression) in telecommunications/corrections technology environment, overseeing 4 QA leads and 16 ICs managing mixed workforce of FTE and nearshore contractors.Serve as strategic liaison between QA leadership, development teams, and distributed testing organization, facilitating alignment on roadmaps, release planning, KPIs, and resource allocation across multiple product lines including next-gen platforms, middleware, monitoring solutions, and tablet-based communication systemsParticipate in executive-level decision-making including AI tool evaluations, third-party platform POCs, budget recommendations, and launch readiness for critical releases supporting incarcerated populations\' access to communication, education, and entertainmentLed cross-functional coordination during high-stakes release and emergency Linux patching incident with severe system impact, managing after-hours deployment logistics and investigating communication breakdowns to prevent future resource allocation gapsResolved long-standing regression testing efficiency bottleneck by facilitating cross-team dialogue, uncovering root cause miscommunications between leadership expectations and team execution, enabling progress toward streamlined test suite that could reduce 2-week manual regression cycles by 50%+ with automation potentialImproved organizational transparency and knowledge retention by establishing meeting recording practices across standups and planning sessions, enabling asynchronous participation for distributed teamsNavigate cultural and communication challenges between US-based and nearshore Mexican contractor teams, proactively investigating conflicts to identify root causes rather than assumptions, improving cross-organizational collaboration and coverage reliability

Education

• Salt Lake Community College

  Associate of Science Degree

  2001 — 2005

• Westminster University

  Bachelor of Arts Degree

  2005 — 2008