Amanda Latouche

About Amanda Latouche

I am a hardworking, driven, and ambitious graduate of University of Tampa, my major is International Business and Marketing. I am seeking a career in an environment that aligns to my talents, skills and work ethic. I am well rounded, open-minded, and eager to learn. These are key competencies for me: • Microsoft Suite • Data Analysis • Problem Solving • Team Player • Adaptability • Detailed Oriented • Customer Service • Innovative • Organizational Skills Actively seeking new opportunities. I can be reached at l••••••••@gmail.com.

Experience

1. Area Manager ll

   Amazon

   Oct 2021 — Present · Miami, FL, US

   oLead and train a team of 35+ associates in safety procedures, operational processes for shift management, and fostering relationships with drivers delivering packages oServe as a liaison to associates in matters related to HR, safety, and evaluating employee performance o Implement continuous improvement measures to improve productivity and provide feedback to associates to bolster sorting rate for packages o Organize and facilitate team building activities improving employee morale and retention, Conduct site leadership meetings for associates which includes engagement activities e.g, arranged food delivery and giveaways for associates o Created and facilitated Monthly Engagement Calendar which is focused on employee appreciation events such as Snack Day, Donut Day, and Ice Cream Day for over 100+ employees o Ordered high value gifts for giveaways for associates during Amazon’s busy season (i.e, Prime Day and Holidays) o Handled over 800+ charitable donations to local women’s and children’s shelter Taken proactive measures to connect with customers for packages with incorrect addresses and/or failed delivery attempts to ensure customer satisfaction

Education

• University of Tampa

  Bachelor of Science - BS, International Business

  2015 — 2019