Amanda Knapp

Department Manager @Cleveland Clinic

Cleveland, OH, US
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Aug 2020 — Present

Department Manager @Cleveland Clinic

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Cleveland, OH, US

2020 was a wild year for most of us, and I found myself with the opportunity to lead the South Region of the Digestive Disease and Surgical Institute in addition to being the Assistant Administrator for Gastroenterology on main campus. In this role, I am managing the operations and MDs (general surgeons, colorectal surgeons, gastroenterologists, and trauma surgeons at several regional sites including, Akron General Hospital, Medina Hospital, Brunswick and Independence FHCs. I am also responsible for one of our ambulatory endoscopy centers in Norton, OH. I am accountable for making sure that these sites are productive and hit budgets every month even in the ever-changing healthcare landscape. In addition, with the recent acquisition of Mercy Health System near Canton, I will be helping with integrating their general surgery team.

EDUCATION

2005 — 2011

Notre Dame College

Bachelor of Arts, Intelligence, Analysis & Research

2020 — 2022

Case Western Reserve University

Executive MBA, Business Administration, Management and Operations

SKILLS

InvestigationCustomer ServiceCustomer SatisfactionChange ManagementDrug TestingFlow ChartsWritingAnalysisPublic SpeakingTime ManagementPowerpointProgram ManagementCritical ThinkingProcess ImprovementTeam BuildingHiringBusiness Process ImprovementIntelligence AnalysisProject ManagementOutlookEmployment VerificationsFrsContinuous ImprovementLink AnalysisInternational RelationsData EntryLeadershipProcess FlowProblem SolvingEmployee RelationsStrategic PlanningSecurityVisual ManagementData AnalysisBackground ChecksHospitalsPresentationsEpic SystemsResearchMicrosoft Office

ABOUT AMANDA KNAPP

Welcome!I am proud to say that I work for the number 2 hospital in the country according to US News and World Reports! At the Cleveland Clinic, I work within the Digestive Disease and Surgical Institute (DDSI) as their manager of South Region Operations. I oversee 6 different locations and 4 different specialties of physicians. I am also the Assistant Administrator for the Gastroenterology Department on Main Campus. I assist with MD allocation and utilization within clinic and endoscopy suites and am responsible for creating and adhering to annual budgets.Outside of work, I am an animal lover and I am the proud \"mother\" to 2 german shepherd puppies. My husband and I enjoy trying new restaurants in and around Cleveland and Akron, Ohio. Since Ohio weather only permits about 3 good months of solid warm weather, we like to be outside as much as possible! When we aren\'t exploring Ohio, we are likely traveling to see other parts of the world!Specialties: Amanda Knapp: Healthcare, Customer Service, Non-Profit Organization, The Cleveland Clinic, Hospitals, Ohio, Continuous Improvement, Productivity, Cost, Quality, Service, Caregivers, 5S, Visual Management, Process Improvement, Standardization, Six Sigma, Lean, Problem Solving, Cleveland Clinic Improvement Model, CCIM, Surgery, Colorectal, General Surgery, Gastroenterology, Endoscopy, Operations,

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Amanda Knapp — Department Manager at Cleveland Clinic in Cleveland, OH, US | Unifers