Amanda Phipps Reichard

About Amanda Phipps Reichard

Operations management and CAP maintenance for 4 system pathology laboratories including cytology, histology, and anatomic pathology Drove quality and safety initiatives by implementing current technologies that promote positive patient identification throughout the entire process Reduced intradepartmental mislabels by 93% Executed and achieved national and local executive administrative goals of resource management, budget maintenance, and enforcing productivity standards Delivered effective customer service to outreach accounts, preserving client relationships by on site visitations and investigating and correcting any quality issues Initiated system improvement projects, specifically increasing revenue by establishing proper billing relationships with reference labs Moved three lab locations successfully Managed 25 FTE’s across four locations while maintaining departmental communications related to successful daily operations Led a successful implementation of Epic Beaker from Cerner Pathnet Classic for four laboratories Self-cultivated knowledge in the Epic specimen navigator and facilitated in-services with clinical teams to improve both CP and AP laboratory orders for the entire Mount Carmel Health SystemSkillsExtremely Proficient in Epic Beaker (AP), Epic Specimen Navigator, Molecular testing knowledge, Change management, CMS billing rules and regulations comprehension, Pathology CPT coding, JCAHO and CAP regulations

Experience

1. Application Coordinator - Epic Beaker Anatomic Pathology

   Trinity Health

   Aug 2022 — Present

Education

• Ohio University

  Bachelor of Specialized Studies, Biological & Geological Sciences

  2004 — 2009

Skills

• Microsoft Office
• Ascp
• Research
• Healthcare Management
• Laboratory Skills
• Mohs Certification
• Immunohistochemistry
• Pathology
• Histology
• Customer Service
• Laboratory
• Cytology
• Microtome
• Mohs Surgery
• Leadership
• Staining