Amanda Isusi Ugalde
Senior Quote to Cash Program Specialist @Phreesia
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WORK HISTORY
Senior Quote to Cash Program Specialist @Phreesia
Toronto, ON, CA
Led the transition from a finance-focused role to program management, overseeing cross-functional initiatives that drive efficiency and impact.Manage complex projects, streamline workflows, and enhance operational processes across teams.Leverage financial expertise to align business objectives with strategic program execution.Collaborate with stakeholders to define project scope, mitigate risks, and implement scalable solutions.
EDUCATION
Chartered Professional Accountants of Canada (CPA Canada)
Accounting
Cardinal Carter Academy for the Arts
High School, Vocal
Toronto Metropolitan University
Bachelor of Fine Arts (B.F.A.), Photography
SKILLS
ABOUT AMANDA ISUSI UGALDE
From Finance to Program Management – Driving Impact Through Strategy, Execution & Training With a background in finance operations, I’ve built a strong foundation in data-driven decision-making, process optimization, and cross-functional collaboration. Over time, I discovered a passion for program and process management, leading initiatives that enhance efficiency, streamline workflows, and drive strategic outcomes.A key strength of mine is not only supporting and coordinating projects but also ensuring seamless transitions by creating clear, effective training materials and conducting live training sessions. I specialize in translating complex processes into digestible, scalable documentation that empowers teams to adopt new workflows with confidence. From developing training guides to leading hands-on walkthroughs, I help teams adapt to change efficiently and effectively.My journey has been one of growth—shifting from managing financial processes to supporting high-impact programs that bridge teams, improve operations, and align with business objectives. Whether it’s refining workflows, mitigating risks, or implementing scalable solutions, I thrive in environments that challenge me to solve problems and drive meaningful change.I’m always looking to learn, adapt, and make a lasting impact. Excited for what’s ahead in my program management journey!#ProgramManagement #ProcessOptimization #TrainingAndDevelopment #CareerGrowth #StrategyExecution
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