Amanda Ingraham
VP, Customer Success
- Role
- Vice President of Customer Success at Leonardo247
- Location
- Durham, NC, US
- LinkedIn followers
- 500 followers
About Amanda Ingraham
Results-driven B2B SaaS leader with 20+ years of experience delivering exceptional revenue outcomes through customer-centric strategies. Proven expertise in achieving and exceeding key metrics, including 105%+ NRR, 90%+ renewal rates, and significant upsell growth.Known for building scalable customer success functions aligned with business goals, driving operational efficiency, and fostering high-performing teams. Industry-recognized leader with awards such as the Google Luminary Award and Top 100 Customer Success Strategist. Adept at presenting revenue-driven strategies to C-suite and board stakeholders, leveraging data and advanced CS platforms to optimize retention, upsell, and customer satisfaction.
Experience
Vice President of Customer Success
Mar 2025 — Present
Education
The University of Texas at Austin
BA, Psychology
Skills
- Online Advertising
- Sem
- Google Adwords
- Advertising
- Ppc
- Strategy
- Advertising Sales
- Online Marketing
- Leadership
- Leadership Development
- Customer Service Management
- Customer Retention
- Customer Engagement
- Marketing
- Digital Marketing
- Marketing Strategy
- E-Commerce
- Social Media Marketing
- Google Glass
- Pay Per Click (Ppc)
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