Amanda Hillmann

About Amanda Hillmann

I lead enterprise client growth strategy at scale.As Vice President of Client Growth, I oversee a national portfolio of 600+ financial institution relationships, driving retention strategy, executive alignment, and long-term revenue protection.My work sits at the intersection of strategy, operational discipline, and executive partnership.I specialize in transforming complex portfolios into structured, scalable growth ecosystems. Building onboarding frameworks, escalation governance, performance standards, and cross-functional alignment models that create stability in high-pressure environments.Client growth is not account management.It is enterprise stewardship.It requires early risk identification, disciplined execution, executive influence, and systems that outlast individual contributors.I partner closely with Sales, Product, Service Delivery, Legal, and Executive Leadership to ensure portfolio health, mitigate attrition risk, and strengthen long-term institutional partnerships.My leadership philosophy is grounded in clarity and composure:When internal teams are steady, clients feel confident.When strategy is clear, growth becomes sustainable.I am passionate about developing leaders, building operational structure in complexity, and driving measurable impact across the organizations I serve.

Experience

1. VP, Client Growth

   Velera

   Aug 2025 — Present · US

   Lead a geographically dispersed Client Growth organization responsible for 600+ financial institution partnerships• Architect enterprise retention strategy to protect multi-million-dollar revenue portfolios• Direct executive engagement across high-risk accounts and complex escalations• Design and implement structured onboarding and competency frameworks to elevate team performance and standardize growth methodology• Drive cross-functional alignment with Sales, Product, Service Delivery, and Legal to ensure strategic portfolio execution• Establish performance cadence, accountability standards, and portfolio governance models• Strengthen executive-level client partnerships through strategic alignment and long-term growth planning

Education

• University of Phoenix

  Bachelor of Business Administration (BBA), Business/ Human Resource Management

  2014 — 2016

• University of Natural Medicine

  Nutritional Advisor Certificate, Foods, Nutrition, and Related Services

  2002 — 2004

• University of Phoenix

  Associate of Arts (A.A.), Business Administration and Management, General

  2011 — 2013

Skills

• Banking
• Presentations
• Human Resources
• Analysis
• Organizational Development
• E-Learning
• Microsoft Word
• Resume Writing
• Team Leadership
• Outlook
• Microsoft Office
• Sales
• Employee Benefits
• Recruiting
• Team Building
• Management
• Staff Development
• Job Coaching
• Event Planning
• Public Speaking
• Hiring
• Credit Unions
• Customer Service Management
• Budgets
• Strategic Planning
• Employee Relations
• Project Management
• Presentation Design
• Problem Solving
• Customer Service
• Presentation Development
• Marketing
• Social Media
• Flexible Schedule
• Project Planning
• Leadership Development
• Leadership
• Written Correspondence
• Computer Software Training
• Coaching