Amanda Gibson
Exhibition and Sponsorship Manager @Global Planning Solutions
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WORK HISTORY
Exhibition and Sponsorship Manager @Global Planning Solutions
CA
EDUCATION
The University of British Columbia
Post Graduate Diploma of Education, Adult and Continuing Education and Teaching
King's College London
Master of Science - MS, Physcology and Neuroscience of Mental Health
Wine & Spirit Education Trust
Level 3 Wine & Spirits
Cornell University
Certificate, Food Service Management
SKILLS
ABOUT AMANDA GIBSON
I thrive on creating memorable experiences for customers while ensuring that teams are well-equipped to deliver their best. My journey through the hospitality industry has been quite an adventure—starting from my early days as a Sandwich Artist at Subway to leading training initiatives at renowned establishments like Marriott International. Each role has shaped my understanding of how vital it is to blend operational excellence with genuine customer engagement.In my current role as an Account Manager at Global Convention Services Ltd, I’ve embraced the challenge of aligning diverse teams towards common goals. I’ve successfully implemented training programs that have improved service delivery by 30%, demonstrating how effective communication can transform operations. My time as an Owner of Markita\'s Closet taught me valuable lessons in entrepreneurship—navigating challenges while keeping customer satisfaction at the forefront.I’m currently pursuing a Master’s degree in Psychology and Neuroscience of Mental Health at King’s College London because I believe understanding human behavior is key to enhancing customer experiences further. If you’re interested in discussing innovative approaches to training development or sharing insights about enhancing customer experiences within the hospitality sector, feel free to reach out via email! I’d love to connect.Skills: Training Development | Project Management | Customer Experience | Operational Excellence | Data Analysis | Systems Implementation
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