Amanda Epley
Technical Writer at Amazon/AWS
- Role
- Technical Writer at Amazon
- Location
- Austin, TX, US
- LinkedIn followers
- 500 followers
About Amanda Epley
I am a talented technical writer and content strategist with extensive experience creating content for a variety of audiences. My speciality is writing UX text and online help that is clear, intuitive, and engaging. I have a solid track record of juggling multiple deliverables and meeting tight deadlines. Above all else, I am obsessed with quality and a fierce customer advocate. Skills- UI text, UX text, in-product error messages- help content, help documentation, help topics, help files, online help systems- web-based content, online documentation- user guides, user manuals- installation guides, installation manuals- quick start guides, quick reference guides- software manuals, reference manuals, technical manuals, training documentation- white papers, FAQs, troubleshooting content, knowledge base articles, release notes- video scripts, blog posts, tutorials, marketing content- consumer content, developer content, software documentation, end-user content- voice/tone, style guides, style guidelines, collaborating with subject matter experts- customer feedback, BI data, SEO optimization- grammar, formatting, consistency, technical accuracy, localization, publishing- XMetaL, FrameMaker, Microsoft Office (Word, Powerpoint, Excel)
Experience
Technical Writer
Mar 2015 — Present
Write UI text and help documentation for Amazon Web Services - the leader in cloud computing.
Education
The University of Texas at Austin
Bachelor of Arts (B.A.), English
2000 — 2004
Skills
- Publishing
- Voice & Tone
- Software Documentation
- Digital Media
- Web Content
- Technical Writing
- Information Architecture
- Developer Content
- Troubleshooting Content
- Blogging
- User Interface Design
- Framemaker
- Technical Communication
- Xml
- User Experience Design
- Content Development
- UI Text
- Manuals
- Style Guides
- SEO
- Project Management
- Microsoft Office
- Online Help
- Corporate Communications
- User-Centered Design
- End-User Content
- User Experience
- Content Strategy
- Consumer Content
- Content Management
- Writing
- User Interface
- Interaction Design
- Xmetal
- Proofreading
- Editing
- Technical Documentation
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