Amanda Downs Yeager
Director of Hospitality & Events at Fords Garage with expertise in event management, logistics and providing great hospitality
- Role
- Director of Hospitality & Events at Ford's Garage
- Location
- Brighton, MI, US
- LinkedIn followers
- 500 followers
About Amanda Downs Yeager
With over 10 years of experience in hospitality management, I lead as the Director of…
Experience
Director of Hospitality & Events
Nov 2021 — Present · Dearborn, MI, US
Hospitality & Training- Facilitate successful new restaurant openings by overseeing all pre-opening hospitality preparations, coordinating logistics, and ensuring operational readiness. Manage the organization, scheduling, and deployment of qualified trainers to support new teams, deliver consistent brand training, and uphold service standards- Ensure consistent delivery of hospitality standards across all store-level positions- Develop and implement best practices for hospitality team that align with brand culture and guest expectations- Create, maintain, and distribute comprehensive training materials and resources to support store operations and elevate service- Partner with operations leadership to roll out training programs, workshops, and onboarding processes for new and existing team members.Community Engagement & Events- Build relationships with local organizations, schools, and businesses to increase brand visibility and community relations- Plan, coordinate, and oversee community-focused events and in-store experiences that align with brand strategy and local interests- Serve as the primary point of contact for external partners and sponsors related to events and community initiatives- Lead and manage the event support team, ensuring successful execution of all planned events from concept through completion- Oversee logistics, staffing, budgeting, and post-event evaluation to maintain high standards and continuous improvement- Delegate responsibilities effectively to maximize team productivity and engagement.
Education
Michigan State University - Eli Broad College of Business
Hospitality Business, Hospitality Administration/Management
2011 — 2015
Michigan State University
Hospitality Business, Hospitality Administration/Management
2011 — 2015
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