Amanda Flower
Director @TM Forum
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WORK HISTORY
Director @TM Forum
Manage a $7M+ regional portfolio across Fortune 500 clients (AT & T, Verizon, T-Mobile, TELUS, Bell, Rogers, Microsoft, Oracle, IBM) by aligning strategic initiatives with member priorities and delivering measurable value through innovation programs.Enhanced member engagement and retention by understanding business challenges and co-developing solutions in AI & Data, Open Digital Architecture, and Autonomous Networks, resulting in increased adoption and long-term commitment.Led cross-functional strategy execution across sales, marketing, product, and operations teams in a global matrix environment, ensuring resources and initiatives were aligned to deliver consistent member outcomes.Strengthened C-suite and board-level relationships with global executives, positioning TM Forum as a trusted strategic partner and driving new multi-year partnerships and growth opportunities.Streamlined internal processes and reporting by introducing new frameworks and automation practices, freeing up Engagement Managers to spend more time with members and reducing administrative overhead.Recognized leader with multiple awards, including the CEO Award (2023) and Salesperson of the Year (2022/23), highlighting sustained excellence, role-model leadership, and delivery of superior member outcomes.Selected for TM Forum’s Global Leadership Program (2024/25), recognizing high-potential leaders driving organizational transformation and member value creation.
EDUCATION
University of Maine
BA
SKILLS
ABOUT AMANDA FLOWER
Passionate about helping organizations grow by putting people and members at the center…
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