Amanda Silva
- Role
- Service Delivery Manager at Intuit
- Location
- Dallas, TX, US
- LinkedIn followers
- 500 followers
About Amanda Silva
Overall Engineering, Sales, and Service Delivery background with +5 years of fintech…
Experience
Service Delivery Manager
Jan 2022 — Present
Committed to Intuit’s mission of powering prosperity around the world – In this customer-facing role, assists accountants and small businesses owners that are transitioning from Desktop or other Accounting Software onto QuickBooks Online\\\\n• Performs the financial data migration, ensuring that clients have a smooth transition to the\\\\ncloud. Works to resolve all escalated technical issues and troubleshoot complex ones, establishing a productive SaaS ecosystem\\\\n• Develops proficiency and knowledge of the software & provide management insights and\\\\nlearnings on customers’ behavior to continuously improve customer experience\\\\n \\\\n\\\\n \\\\n \\\\n\\\\n \\\\n
Education
Dublin Institute for Advanced Studies
General English Language Course
2012 — 2013
George Brown Polytechnic
Business, Business Administration and Management, General
2017 — 2019
Universidade Estadual Paulista Júlio de Mesquita Filho
Bachelor in Engineering, Forest Engineering
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