Amanda Howard
Product Designer/Researcher | AI Model Trainer | Using my unique brain to bring strategy, insight, & accessibility to design | Experienced in designing complex enterprise & SaaS web apps | Former Teacher | Multilingual
- Role
- Product Designer at Thrive Trm
- Location
- Cincinnati, OH, US
- LinkedIn followers
- 500 followers
About Amanda Howard
I don\'t just hit the ground running. I run metaphorical marathons. QUALITY…
Experience
Product Designer
Aug 2022 — Present
Platform Re-Architecture & Product Ownership • One of two core designers leading a full rebuild of Thrive TRM’s enterprise-grade platform—modernizing hundreds of legacy features into a scalable, modern SaaS experience • Own design for ~40% of the app across workflows, IA, UI components & end-user experiences • Partner closely with C-suite stakeholders, product leadership, 5+ PMs, 15+ engineers, QA & CS • Contribute to evaluation & redesign decisions on which legacy patterns to sunset, evolve, or rebuild • Combine system-level UX thinking with daily high-fidelity UI work & interactive prototyping • Work within a heavily customized, component-based design system built on MUI, including branching in Figma & ongoing collaboration with engineering to maintain consistency at scaleApplied AI Design & Smart UX Systems • Designed AI-powered workflows leveraging GPT-based LLMs, fine-tuned NLMs & embeddings for global semantic search, suggested queries, filters, smart tagging & personalized recommendations • Support intelligent UX patterns such as content drafting, pattern recognition & decision support • Partner with engineering on surfacing model outputs, confidence levels & fallback UX in live systems • Currently designing internal agentic AI tooling—focused on hybrid models that blend automation, strategic reasoning & human-in-the-loop guidance • Contributing to early-stage initiatives exploring AI-driven strategy design, market calibration & search populationResearch, Accessibility & Strategic Work • Co-led customer journey mapping for Executive Search & Enterprise use cases, including stakeholder interviews, mapping workshops & synthesized insights • Led UX research planning & training across 10+ stakeholders, supporting iterative product refinement • Co-own VPAT (accessibility compliance) with senior engineer, driving WCAG readinessTools & SystemsFigma, FigJam, SVGator, UI libraries, MCP-integrated design-to-engineering flows
Education
Northern Kentucky University
Master of Arts (M.A.), Education
2008 — 2011
University of the Cumberlands Graduate and Online
Master of Arts (M.A.), Elementary Education and Teaching
2012 — 2012
Centre College
Bachelor of Arts (B.A.), French Language and Literature
2004 — 2008
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