Amanda Vitek
Client Success & Account Management | Retention, Renewals & Client Growth | Tech-Enabled
- Role
- Senior Account Manager at Keystone Benefit Group
- Location
- Jacksonville, FL, US
- LinkedIn followers
- 500 followers
About Amanda Vitek
I help organizations retain and grow employee benefits accounts by acting as a trusted advisor to employers—supporting employee benefits strategy, cost management, and client retention through strong relationships, consistent execution, and technology-enabled client delivery.In my current role, I manage complex client portfolios as the primary point of contact across implementations, renewals, and ongoing client support. I’m known for bringing clarity to complex, regulated environments, maintaining trust during change, and ensuring clients feel supported and confident over the long term.My foundation is Client Success, paired with a strong commercial and account management mindset. I partner closely with sales, account management, and internal teams to support renewals, client retention, and expansion opportunities, helping clients gain additional value over time. Growth happens when clients trust the relationship and see consistent results.I actively adopt and support technology and digital tools, including CRM platforms, Salesforce, data integrations, and reporting tools, to monitor client health, improve visibility, and enable proactive client engagement. I enjoy working at the intersection of client relationships, operations, and technology.Earlier in my career, I led teams in regulated industries, building a strong foundation in compliance, accountability, performance management, and risk awareness—all of which continue to shape how I approach client success, account ownership, and long-term partnerships today.
Experience
Senior Account Manager
Oct 2023 — Present · Jacksonville, FL, US
Self funding employee benefits
Skills
- Teamwork
- Banking
- Risk Management
- Commercial Lending
- Sales Management
- Lines of Credit
- Team Building
- Management
- Microsoft Word
- Team Leadership
- Marketing Strategy
- Branch Banking
- Retail Banking
- Negotiation
- Office
- Relationship Management
- Leadership
- Account Management
- Credit
- Office Administration
- Deposits
- Customer Service
- Research
- Cross Selling
- Financial Services
- Powerpoint
- Credit Cards
- Financial Risk
- Marketing
- New Business Development
- Finance
- Strategic Planning
- Social Networking
- Time Management
- Credit Risk
- Portfolio Management
- Social Media
- Business Development
- Cash Management
- Credit Analysis
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