Amanda T.
Photo Customer Relations Associate @Herff Jones
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WORK HISTORY
Photo Customer Relations Associate @Herff Jones
Managed the check-in and check-out process for senior photo shoot appointments, ensuring accuracy, organization, and timely flow of appointments throughout each day-Provided front-line customer service by answering questions related to the photography process, including session details, scheduling, preparation, and expectations-Directed students and families to appropriate photo shoot stations and coordinated with photography staff to maintain an efficient and professional environment-Clearly communicated photo session pricing, package options, and required paperwork, ensuring clients fully understood their selections and next steps-Assisted with resolving on-site issues and provided personalized support to help students feel prepared and confident during their session-Maintained a welcoming and professional atmosphere, contributing to a smooth and memorable experience during an important academic milestone.
EDUCATION
Florida International University
Minor, Marketing/Marketing Management, General
Florida International University
Bachelor of Science - BS, Public Relations, Advertising, and Applied Communication
Pinecrest Glades Academy
High School Diploma, N/A
Florida International University
Minor, Hospitality
ABOUT AMANDA T.
Current employee of University Of Miami Miller School Of Medicine! Graduate from…
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