Amanda Summers
General Manager | MBA | WVU Industrial Engineering Graduate
- Role
- General Manager at SONIC
- Location
- Morgantown, WV, US
- LinkedIn followers
- 500 followers
About Amanda Summers
I am a problem-solver which inspired me to study industrial engineering in college, but I…
Experience
General Manager
Apr 2015 — Present · Morgantown, WV, US
GENERAL MANAGER(August 2024-Present)ASSISTANT MANAGER / SHIFT SUPERVISOR (October 2016 - August 2024)• Supervise a daily crew of 4 to 12 people in a restaurant generating $2 million annual sales• Ensure labor costs are maintained at less than 21% of daily sales, temperatures are monitored to meet both WV and Sonic health code standards, and store is kept clean• Work with customers and crew members to guarantee customers receive high quality customer service and the desired product quickly and efficiently • Support with inventory control by monitoring waste and calculating bimonthly actual versus theoretical food costs• Assist general manager with hiring needs including interviews, orientation and training of new crew members and shift managers, forecasting sales, and developing crew schedules• Place orders for additional food and paper inventory biweekly and orders for uniforms and supplies as needed or assignedCREW TRAINER (August 2016 - October 2016)• Train newly hired employees to perform the essential functions of a crew member• Perform job duties of a crew memberCREW MEMBER (April 2015 - October 2016)• Communicate with customers frequently to ensure they receive the desired product and great service• Collaborate with other crew members to quickly and efficiently deliver service to the customers
Education
Realtors Association of Metropolitan Pittsburgh
Real Estate
2021 — 2021
West Virginia University
Bachelor’s Degree, Industrial Engineering
West Virginia University
Master of Business Administration - MBA
York Catholic High School
High School
2009 — 2013
Skills
- Social Media
- 5s
- Lean Manufacturing
- Microsoft Project
- Matlab
- Microsoft Powerpoint
- Microsoft Excel
- Powerpoint
- English
- Microsoft Word
- Analysis
- Microsoft Publisher
- Statistical Data Analysis
- Value Stream Mapping
- Customer Service
- Teamwork
- Work Flow Analysis
- Risk Management
- Microsoft Office
- Strategic Planning
- Work Measurements
- Staffing Analysis
- Data Analysis
- Systems Troubleshooting
- Public Speaking
- Forecasting
- Continuous Improvement
- Project Management
- Time Management
- Financial Analysis
- Leadership
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