Amanda Sharp
Node4 @Your It Department Ltd
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WORK HISTORY
Node4 @Your It Department Ltd
EDUCATION
University of Derby
BSc 2:1, Information Systems
Keele University
Master of Business Administration - MBA
University of Staffordshire
University Diploma in Leadership & Management
University of Derby
HND, Computer Studies
ABOUT AMANDA SHARP
Passionate IT Services Leader | Digital Transformation | Service Management Strategy | MBA CandidateI am an experienced, driven, and innovative leader in the IT Services sector with a track record of transforming teams, driving strategic growth, and delivering high-quality service management solutions. With over two decades in IT, my career has evolved from hands-on service delivery into senior leadership, where I have successfully led large-scale teams, developed business strategies, and spearheaded digital transformation initiatives.As Director of Managed Services at Node4, I focus on integrating and evolving IT service management strategies, improving commercial awareness, and ensuring service excellence. Previously, I held leadership roles at Risual, where I doubled the size of the Managed Services division while maintaining exceptional Net Promoter Scores (NPS). I have led teams through ISO certifications, built innovative operational structures, and developed talent pipelines, including apprenticeship programs that drive long-term success.I am committed to continuous learning and professional development, holding ITIL v4 Managing Professional certification and currently pursuing an MBA at Keele University. My leadership style is data-driven, people-focused, and centered on aligning IT services with business objectives to drive measurable results.I am always open to discussing IT service innovation, digital transformation, and leadership development—let’s connect!
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