Amanda Schaefer

People-First VP | 97 CSAT | 80 NPS | Built Teams That Deliver Growth in HR Services & Tech

Role: Head of Account Management - Regulated Industries at HireRight
Location: Cleveland, OH, US
LinkedIn followers: 500 followers

About Amanda Schaefer

I’m a people-first revenue and client success leader with a passion for building trusted partnerships and driving measurable impact across highly regulated industries. With a career rooted in client advocacy, performance metrics (97 CSAT, 80 NPS), and scaling high-performing teams, I help organizations navigate complex challenges and turn service excellence into business outcomes.In my current role as Head of Account Management – Regulated Industries at HireRight, I focus on empowering enterprise clients with background screening solutions that are not only compliant and reliable, but foundational to safe and strategic growth. This next chapter is more than a title — it reflects my belief that strong industry relationships, deep operational insight, and a community-centered approach are essential to success in regulated markets.Throughout my career, I’ve blended strategic vision with hands-on execution — whether developing solutions that solve real business problems, leading cross-functional teams, or partnering with stakeholders to champion client outcomes. I thrive on complexity, value collaboration, and am always looking for ways to elevate the client experience.Let’s connect if you’re passionate about transforming client success, regulated services, or operational excellence into competitive advantage.

Experience

Head of Account Management - Regulated Industries
HireRight
Dec 2025 — Present · Nashville, TN, US

Education

Euclid High School
Diploma
2000 — 2004

Skills

Background Checks
Strategic Partnerships
Salesforce.com
Decision-Making
Crm
Business Process Improvement
Nonprofit Management
Customer Relationship Management (Crm)
Cold Calling
Customer Satisfaction
Sales Operations
Customer Retention
Customer Service
Risk Management
Business Strategy
Vendor Management
Microsoft Office
Sales
Small Business Management
Team Leadership
Spreadsheets
Account Management
Process Improvement
Direct Sales
Microsoft Excel
Powerpoint

Find verified contacts for anyone on LinkedIn

Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.

Start for free See how it works

Free plan included · No credit card required

This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.