Amanda Reader
Client Service Partner @CSC
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WORK HISTORY
Client Service Partner @CSC
Biot, FR
Supporting a portfolio of Top Tier Clients in the EMEA region- Resolving DNS issues and domain name regulatory concerns or complaints- Providing product or service information to clients, whilst working with the product owners in the Digital Branding and Security sectors- Building and maintaining customer relationships- Identifying sales opportunities / service improvements- Leading brand launches, Trade Mark, and SSL certificate discussions- Data analysis and strategic planning- Juggling high workload and time pressures- Prioritizing work; organized- Adhering and keeping to KPIs- Presenting in and leading meetings; minutes-taking- Working to worldwide and regional regulations (e.g. ICANN)- Outlook; Microsoft Office- Creation and payment of invoices
SKILLS
ABOUT AMANDA READER
Goal-orientated and motivated to gain the best out of every opportunity. Being somewhat…
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