Amanda Owen
Director, Global HR Compliance at IBEX
- Role
- Sr Director Global HR Compliance at ibex
- Location
- Sterling, CO, US
- LinkedIn followers
- 500 followers
About Amanda Owen
Ibex delivers onshore, near shore, and off-shore business process outsourcing solutions in seven countries across 28 sites, maintaining a network of over employees. ibex focuses on improving the customer service experience on behalf of over 70 global clients through multi-channel inbound and outbound communications in over 20 languages. ibex delivers superior support for their clients’ customers- it is their mission possible. They focus on providing the environment, selection process, benefits, and training to ensure that they are operating with agents of the highest caliber. Ibex knows a quality agent makes the difference for customers and how a great customer experience influences how they feel about the brand they have chosen.”
Experience
Sr Director Global HR Compliance
Jan 2026 — Present
Skills
- Succession Planning
- Compliance Testing
- HR Policies
- Onboarding
- Call Center
- Interviews
- New Hire Orientations
- Payroll
- Human Resources
- Employee Relations
- Strategic Planning
- Training
- Workers Compensation
- Employee Engagement
- Personnel Management
- Recruiting
- Americans with Disabilities Act
- Call Centers
- Policy
- Behavioral Interviewing
- Leadership
- Hiring
- Performance Management
- Workforce Planning
- Employee Benefits
- Management
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