Amanda Ohara

Manager @Trader Joe's

Charlotte, NC, US

Dynamic store leader with extensive responsibilities in resource management, staff performance reviews, training, and scheduling for a workforce of over 140 team members. Role includes compiling daily and weekly sales projections and reports, screening and interviewing job candidates, conducting onboarding processes, and handling new hire orientations. Responsible for addressing human resources issues such as hiring, salary negotiations, investigations, incident reports, and terminations.Leverages data and provides direction, objectives, and guidance for team members during daily briefings. Leadership guided department to achieve record-breaking sales and secure #1 regional spot.• Managed staff and resource levels during challenging COVID pandemic for retail operation. Provided necessary adjustments and communicated strategies during uncertain times ensuring smooth operations. Scheduled employees during high traffic periods, demonstrating adaptability and strong, effective leadership skills.• Responsible for screening, recruiting, and interviewing potential job candidates; conducts on-boarding processing and orientations through high volume employment process; comprehensive role in managing the recruitment process.• Provides guidance on human resources issues and gathers information during investigations; expertise in handling HR-related matters.• Instrumental presenting growth opportunity data findings and information to senior leadership; provides assessments of retail growth and quarterly projections, showcasing analytical skills and ability to communicate critical insights effectively through strategic thinking.• Crucial role leading development program for future managers; provides daily feedback, mentorship, and guidance to a dozen program candidates to ensure growth and develop skills.• Achieved double-digit department sales growth and secured the #1 regional spot by mentoring staff, optimizing inventory, and delivering excellent customer service.