Amanda McDormand Pike

CX Strategy Leader - Turning Small Signals Into Big Outcomes - Trusted Advisor in Insight‑Driven Transformation

Role
Director of Operations at Arcadia Financial
Location
Belmont, NH, US
LinkedIn followers
500 followers

About Amanda McDormand Pike

I’m a CX strategy and insights leader who thrives in complexity. I’m at my best in environments where small signals shape big outcomes—where early patterns, subtle gaps, and emerging customer insights point the way forward.My strengths sit at the intersection of customer experience, analytics, and advisory leadership. I’m known for turning ambiguity into clarity, translating complex data into compelling narratives, and helping leaders make confident, insight‑driven decisions.I bring a cross‑industry perspective, a consulting‑minded approach, and a reputation for being a candid, trusted advisor. I set a high bar for analytical rigor and storytelling, and I love developing teams to think more strategically, ask sharper questions, and elevate the quality of their insights.At my core, I help organizations find the signal in the noise—and turn it into meaningful, scalable change.

Experience

  1. Director of Operations

    Arcadia Financial

    Mar 2026 — Present · Manchester, NH, US

Education

  • Northern Essex Community College

    Associate's degree, Business Administration and Management, General

    2014

  • Southern New Hampshire University

    Master of Science (MS), Project Management and Operational Management

    2016 — 2019

  • University of New Hampshire

    Associate's degree, General Studies

    2006

  • Massachusetts College of Pharmacy and Health Sciences

    Pharmaceutical Sciences

    2006 — 2009

  • Southern New Hampshire University

    Bachelor's degree, Organizational Leadership

    2014 — 2016

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Amanda McDormand Pike — Director of Operations at Arcadia Financial in Belmont, NH, US | Unifers