Amanda M.

About Amanda M.

Property Administration and Management — Expert in business and property management principles involved in strategic planning, resource allocation, human resources modeling, safety, energy, expense reduction methods, insurance and coordination of people and resources. Customer and Personal Service — Knowledge of principles and processes for providing customer and corporate services. This includes customer needs assessment, meeting quality standards for services, and evaluation of client satisfaction. Economics and Accounting — Knowledge of economic and accounting principles and practices, the financial markets, banking and the analysis & reporting of financial data including, reserve, capital improvement, and escrow accounts. Clerical — Knowledge of administrative and clerical procedures and systems such as word processing, managing files and generating minutes, designing forms, and other office. Advanced training and experience in MS. Word, Excel, PowerPoint & Outlook.

Experience

1. Senior Property Manager

   FirstService Residential

   May 2016 — Present · NY, US

   Manage a portfolio of Cooperative residential buildings in New York City, including commercial units and spaces• (A/P and A/R): maintain purchase orders, approve bills, collect maintenance fees, process/reconcile invoices & rentpayments and distribute checks to vendors and professional businesses• Correct violations and filed documents with City and State Agencies, such as DOB and HPD• Oversee and direct large capital improvement projects including lobby renovations, roof replacements, and façade work, Local Law 11 and leak remediation, and Local Law 87 Energy Audits and Retro Commissioning• Inspect properties on a regular basis to ensure compliance with established policies, safety measures, and quality standards and review alteration projects• Maintain buildings finances and correspondence, such as property taxes monthly financials and annual budgets.• Generate late fee correspondence, monitor resident accounts in arrears with pending legal action, generate neces-sary legal documents for non-payment of rent, and appear in court for all legal matters• Generate and maintained records of sales, leases, parking allocation, apartment alterations, and incident report logs• Submit weekly payroll documents and the required financial and occupancy reports to management• Investigate complaints, disturbances and resolve problems following management regulations• Process service requests and monitor /follow-up with superintendents and maintenance personnel on repair work.• Create estimation bids by retrieving quotes from vendors for new contract agreements and capital improvements• Create letters, memos, email blasts, newsletters, and other administrative documents for each property

Education

• TCI College of Technology

  Associate's Degree, Business Administration, Management and Operations

  2007 — 2009

• Baruch College

  CAPS, Professional Communications

  2014 — 2014

• Taylor Business Institute

  Associate's degree, Occupational Studies/Management Supervision Theory

  2002 — 2004