Amanda Lester

About Amanda Lester

I’m a detail‑driven coordinator supporting senior leadership within KNAPP’s Customer Service organization. Recognized for a positive, professional presence and strong cross‑functional collaboration, I’m trusted to manage priorities, streamline communication, and execute independently with precision. My background across training operations, executive support, customer relations, and finance gives me a broad operational lens and a reputation for delivering clarity, consistency, and dependable results in fast‑paced environments.

Experience

1. Customer Service Coordinator

   KNAPP North America

   Sep 2025 — Present

   I deliver operational impact by producing data‑driven performance insights for leadership and providing high‑level coordination that ensures alignment, prioritization, and seamless execution across cross‑functional initiatives. I streamline communication and accountability by capturing key decisions and driving structured follow‑up processes, while coordinating high‑visibility engagements that support organizational priorities. I strengthen team effectiveness through well‑planned trainings and initiatives, and apply a psychology‑informed, systems‑focused approach to information management - enhancing clarity, protecting sensitive data, and improving workflow efficiency. With a continuous‑improvement mindset, I proactively identify and implement process enhancements that elevate departmental operations and enable scalable, repeatable success.Tools & Technologies:SAP | Concur | Microsoft Office Suite | Outlook | Excel | Teams | PowerPoint**

Education

• Kennesaw State University

  Psychology, Minor Art History

  2026