Amanda J.

Operations | Client Service | Product Support | Process Improvement | Trade Operations | Senior Business Analyst |

Role
Client Solutions Associate at Macquarie Group
Location
Chicago, IL, US
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Amanda J.

Business operations and finance professional with 6+ years of international experience across Brazil and the United States, working with equities, futures, listed derivatives, and FX. Proven track record supporting the full trade lifecycle, from onboarding and execution through settlement and reconciliation, while ensuring accuracy, compliance, and timely issue resolution in fast-paced trading environments. Recognized for delivering a high standard of client service and building strong relationships with institutional clients.Bringing a business analysis mindset with hands-on expertise in SQL, Tableau, Salesforce, Jira, and automation initiatives. Skilled at gathering and translating requirements, streamlining processes, and bridging communication between technical teams and business stakeholders to deliver scalable, data-driven solutions, including testing and validation in UAT environments.

Experience

  1. Client Solutions Associate

    Macquarie Group

    Dec 2025 — Present · Chicago, IL, US

Education

  • ILAC

    English program

  • FIAP

    Master of Business Administration - MBA, Business Intelligence and Analytics

  • Unifesp - Universidade Federal de São Paulo

    Bachelor's degree, Accounting

    2017 — 2022

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Amanda J. — Client Solutions Associate at Macquarie Group in Chicago, IL, US | Unifers