Amanda Frost

Experience

1. Global Customer Engagement Consultant

   Hexaware Technologies

   Mar 2008 — Present · Jamesburg, NJ, US

   Hexaware is a global provider of BPO, IT and consulting services with a revenue over $ 529 Million. Our employees are the drivers of our growth, working round the clock across the globe in delivering meaningful technology solutions to our customers.My Responsibilities at Hexaware include identifying, developing, and closing new business at the CXO level, through strategic value selling, crafting compelling value propositions (Customer Service, IT, Finance & Accounting) • Providing front and back office transformation services • Creating business value and competitive advantage through Digital Managed Services (using RPA and Intelligent automation) to provide at least 35 percent of productivity benefits• Helping clients increase efficiency and effectiveness through our comprehensive wrap around technologies and Robotic process automation• Cultivating strong relationships with clients

Skills

• Talent Acquisition
• Offshoring
• Performance Management
• Crm
• Outsourcing
• Sourcing
• Business Development
• Training
• New Business Development
• Operations Management
• Change Management
• Business Transformation
• Team Management
• Business Strategy
• Transition Management
• Strategic Planning
• Vendor Management
• Management
• Business Analysis
• Bpo
• Human Resources