Amanda Frank

Senior Human Resources Representative @Physicians\' Clinic Of Iowa

Cedar Rapids, IA, US

I am responsible for researching, developing, implementing, delivering and tracking training and development opportunities related to PCI University programs.• I evaluate the effectiveness of training and determine changes needed to ensure proper understanding and /or skill development.• Provide assistance to staff and managers by interpreting and communicating various Human Resources policies, procedures, laws, standards and government regulations.• Assist with employee engagement efforts in order to make PCI an employer of choice including assisting with organizational communication efforts, employee activities, wellness and recognition programs. • Recruitment of both clinical and non-clinical positions • Coach and support the management team in order to provide effective HR processes, employee relations, performance management, and career development plan.• Design and facilitate training and development initiatives. Conduct new hire orientation• Point of contact for employee relations matters. Work to investigate grievances and provide appropriate recommendation.• Conduct exit interviews. Perform analysis on feedback to determine reasons behind separations• Coordinate all leave management programs (FMLA, short term disability, workers’ compensation)• Act as a resource to staff and be available to answer any HR related questions they may have

Kirkwood Community College

Associates, Human Relations

Mount Mercy University

Bachelor of Arts (B.A.), Human Resources and Business Managment