Amanda Flannery
Creating Collaborative Partnerships to Drive Social Impact
- Role
- Store Manager at Kohl's
- Location
- Houston, TX, US
- LinkedIn followers
- 500 followers
About Amanda Flannery
Results oriented, approachable Director with extensive experience in all facets of business management. Strong leader with a reputation for developing teams focused on driving increased productivity, and profitability goals while maximizing relationships with our donors. Leadership skills including:• Successful track record of driving productivity and profitability• Extensive management experience• Mentoring and relationship building• Customer and team focused leadership style• Strategic planning, problem solving, and decision making• Effective and concise communication• Talent assessment and development• Self-motivated with a strong sense of urgency for results
Experience
Store Manager
Aug 2014 — Present
Managed the store with annual sales of 18 million.Store of the month: Top performer in sales, service and credit in the South Houston District: April {2015}, November {2015}, December {2015}. Increased store engagement score from 72% to 94%.Raised customer service score 63% to 83% in 8 months. Promoted to a larger store assignment from Pearland Texas 10Million to Pasadena Texas 18 Million (Aug 2015)Improved operational assessment from 55% to 82% Successfully improved a bottom store ranking at 998/1103 to 202/1104 in 8 months. While increasing sales by 2.8% over LY!District Trainer for new in role managers Regional selection for early set stores for the home remodel/reflow to show other locations how to set it.
Education
Stephen F. Austin State University
BS, Biology, Psychology
2003 — 2007
Dickinson High School
Biology, General
Skills
- Driving Results
- Store Management
- Team Leadership
- Leadership
- Hiring
- Guest Service
- Retail Sales
- Hiring/Firing
- Management
- Team Building
- Guest Satisfaction
- Developing Talent
- Talent Assessment
- Leadership Development
- Time Management
- Merchandising
- Store Operations
- Customer Service
- Sales
- People Development
- Succession Planning
- Vendor Management
- Cpfr
- Visual Merchandising
- Big Box
- Strategic Planning
- Employee Relations
- Mentoring
- Recruiting
- Training & Development
- Payroll Processing
- Logistics
- Training
- Customer Satisfaction
- Retail
- Talent Acquisition
- Problem Solving
- Operations Management
- Profit
- Inventory Management
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