Amanda Fitzpatrick
Senior Claims Compliance Analyst @ Arch | CCRP
- Role
- Product Owner at AXIS (AXIS Capital)
- Location
- Long Branch, NJ, US
- LinkedIn followers
- 500 followers
About Amanda Fitzpatrick
As a Product Owner at AXIS Capital, I focus on advancing claims processes, systems, and…
Experience
Product Owner
Jul 2025 — Present · Red Bank, NJ, US
Product Owner for North America projects and larger initiatives, leading strategic enhancements and transformation efforts. Primarily focused on improving claims processes, systems, and tools across regions, delivering efficiency, modernization, and better experiences. Apart of a team that drives the execution of cross-border initiatives within Claims Shared Services and across key stakeholders, and teams to enhance claim related products, systems, and processes, ensuring alignment with business objectives and regulatory standards.Manage various projects such as; Medicare compliance process implementation, streaming and automation, Duck Creek enhancement and transformation, using the Agile methodology.Work closely with senior leadership to develop department strategy, and execution of initiatives. Engage with internal stakeholders to assess the impact and adjust the initiatives when needed.Act as the voice of the Claims Organization with regard to process improvement strategy, operating model development and implementation.Liaise with IT to lead the development of business cases to support strategic technology initiatives that improve business and compliance processes.Utilize Change Management/ Process automation experience to drive compliance-based thought leadership discussions surrounding cutting edge process automation efforts (Duck Creek Claims, AI Initiatives).
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