Amanda Edmondson
Director of Customer Success | Patient Support Services | Strategic Partner | Process Improvement | Operational Excellence
- Role
- Director of Customer Success at Neovance
- Location
- Dallas-Fort Worth, TX, US
- LinkedIn followers
- 500 followers
About Amanda Edmondson
Creative, multi-faceted, and results-driven Executive Operations Leader & Program Manager offering 19 years in healthcare with success leading people, program design, projects, initiatives, and resources for Fortune 500 clients by applying innovative ideas, concepts, and strategic methodology that favorably impact business. Works well with internal and external stakeholders to achieve timeline and program deliverables via various company and client-owned CRM platforms. Adept at employee engagement, training, & building top leaders. Excels in process improvement, product knowledge, quality enhancements, and developing best practices; effectively collaborates with third parties, vendors, and cross-functional business units to achieve goal outcomes; creates and implements technological and automated efficiencies to deliver solutions and gain return on investment. High degree of integrity; recognized for outstanding business and leadership skills, mentorship, sound decision making, and talent for managing multiple priorities while navigating through continuous organizational and change management initiatives.
Experience
Director of Customer Success
Oct 2025 — Present
Education
University of Rochester
Bachelor's degree, Public Health
Texas State Technical College
ATC, Air Traffic Control
University of Virginia
Semester at Sea Study Abroad Program
Southern New Hampshire University
Master of Public Health - MPH, Public Health
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