Amanda dos Santos
Recruitment Analyst 2 at Citi
- Role
- Recruiting Analyst 2 - Team Lead at Citi
- Location
- Buffalo, NY, US
- LinkedIn followers
- 500 followers
About Amanda dos Santos
Experienced Human Resources Professional with with a Bachelor of Business Administration - BBA focused in Business Administration and Management.
Experience
Recruiting Analyst 2 - Team Lead
Mar 2022 — Present
Work closely with Talent Acquisition Operations Supervisors to identify opportunities to enhance the hiring and onboarding business process in Workday• Provide insights as a SME for hiring and onboarding in collaboration with other business partners and GPO groups where business processes overlap.• Analyze data, business processes, gaps in capabilities, process changes, and reengineering efforts necessary to develop solutions.• Collaborate with partners to develop new approaches to collecting and analyzing data including the adoption of tools and technology to deepen analytics and reporting insights and create additional reports needed to capture additional data from HR systems.• Maintain and update hiring and onboarding process workflows and SOP and review with Operations Managers, GPO, and GPL at defined intervals to ensure information is up to date.• Partner closely with stakeholders at various levels of the organization and across functional groups to identify opportunities for improvement.• Liaise with regional leaders and SMEs to develop Workday change requirements.• Provide advice and counsel related to technology or operations of the business, ensure essential procedures are followed and contribute to defining standards.• Contribute to product-wide reporting initiatives such as Monthly Operating Reports, Scorecards, and other reporting needs across all regions to track and monitor performance statistics.• Coordinate change management communication and execution, in partnership with senior leadership• Research & document quality issues, categorizing them as systemic, process or data integrity issues, whereby being able to streamline an escalation process, but identifying solutions and communicating procedures and educational opportunities to the team.• Serve as escalation point for teams related to process, compliance, and systems. • Partner to facilitate & direct training and onboarding efforts within Talent Acquisition team.
Education
New England College of Business
Bachelor of Business Administration - BBA, Business Administration and Management, General
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