Amanda Donaldson
Energy Storage Lifecycle Manager
- Role
- Energy Storage Lifecycle Manager at Wärtsilä
- Location
- Houston, TX, US
- LinkedIn followers
- 500 followers
About Amanda Donaldson
Accomplished Renewable Energy professional renowned for establishing resilient and…
Experience
Energy Storage Lifecycle Manager
Feb 2022 — Present
As the ESS Lifecycle Manager, I lead the team responsible for ensuring seamless coordination of field service and agreement management activities to enhance customer satisfaction. I oversee the achievement of quality, financial, cost, safety, and time targets for unplanned maintenance, guiding the team in strategic planning and execution. My role involves directing efforts to deliver flawless service execution, resolve warranty claims efficiently, and implement robust action plans and processes. I foster cross-functional collaboration with technical support teams and build long-term partnerships with external contractors. Maintaining strong internal stakeholder relationships remains a top priority, fueled by a commitment to exceptional customer outcomes. I also champion continuous improvement in installation performance by identifying lessons learned and sharing insights across the organization.
Education
McNeese State University
Bachelor of Science (BS), Marketing
2007 — 2012
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