Amanda Crawford
Senior User Experience Designer | Designing AI & SaaS Products | Carnegie Mellon M. Human-Computer Interaction Alum
- Role
- User Experience Designer at Intel
- Location
- Portland, OR, US
- LinkedIn followers
- 500 followers
About Amanda Crawford
User Experience Designer with a proven track record leading UX and Product work streams…
Experience
User Experience Designer
Nov 2021 — Present · Hillsboro, OR, US
Lead UX Designer on multiple concurrent enterprise projects including AI & SaaS products. Responsible for leading collaboration of engineering & product teams to analyze current products, define roadmaps, & deliver delightful user experiences through iterative research & design. Led end-to-end design process for improving a portfolio management product. Translated stakeholder requirements, including infosec, into Figma mockups. Created iterative development plan to reduce errors & improve satisfaction by 20% over the next year. Conducted, analyzed, & presented AI User Research with hardware & software engineers to deliver enterprise AI personas, turning qualitative & quantitative data into actionable, user-centered insights. Led the customer research & product strategy on a Cloud SaaS product on a cross-functional team with engineering & sales to document customer purchase flows & user priorities during purchase. Utilized storytelling to influence stakeholders when prioritizing pilot features & reduced initial time to market by 4 months with consistent user satisfaction. Executed a UX focused evaluation of different AI enablement products including Figma Make, Loveable AI, & V0 by Vercel which identified multiple opportunities for enterprise adoption. Led user journey mapping to analyze & document complex admin workflows that aligned team on pain points, uncovered gaps in processes & information architectures resulting in less repetition, lower errors, & reduced friction during processes. Contributor of Intel\'s Figma Design system responsible for ensuring submitted components were within standards & met all WCAG guidelines. Mentor to junior designers on multiple topics including design system usage, fostering a culture of constructive feedback & design excellence. Responsible for communication of design rationale & tradeoffs to cross-functional stakeholders, bridging technical feasibility with a clear vision of user impacts and business requirements.
Education
CMU Human-Computer Interaction Institute
Master of Human Computer Interaction - MHCI
2020 — 2021
Oregon State University
Bachelor's degree, Computer Science
2016 — 2020
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