Amanda Collier
Senior Manager Operations Support & Agent Enablement @Sony Interactive Entertainment
Signup · Get unlimited contacts
WORK HISTORY
Senior Manager Operations Support & Agent Enablement @Sony Interactive Entertainment
EDUCATION
Westwood High School
11 GCSEs including English and Mathematics
Westwood High School / Sixth Form
A-Levels: English and French
ABOUT AMANDA COLLIER
A highly-experienced Vendor Manager with a background of 16 years in strategically leading contact centres worldwide and managing global partners to achieve all targets / KPIs. Extensive background of involvement in planning the implementation of new systems and processes to drive improvement in workflows to achieve exceptional levels of productivity and efficiency across operations. First-rate leadership skills with the ability to communicate effectively at all levels with stakeholders including colleagues, management and customers. Strong experience in coaching, engaging and developing multi-disciplinary teams with cultures of excellence, thriving in highly pressurised and challenging environments.
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.