Amanda Cochrane

Head of Operational Excellence @Everywhen

Glasgow, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Jun 2024 — Present

Head of Operational Excellence @Everywhen

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EDUCATION

N/A

The Open University

Master of Business Administration - MBA

SKILLS

Stakeholder ManagementContact CentersManagementLeadershipService DeliveryStrategic PlanningCustomer ExperienceProject PlanningChange ManagementInsuranceOutsourcingPerformance ManagementBusiness Process ImprovementBusiness TransformationCoachingRelationship ManagementOperations ManagementRisk ManagementStrategyCommercial InsuranceGeneral InsuranceHealthcare ManagementCustomer EngagementProject DeliveryGovernanceProcess ImprovementTeam ManagementPrince2Team LeadershipCrmBusiness AnalysisCall CentersProject Portfolio ManagementPerformance ImprovementBusiness StrategyBusiness Relationship ManagementFinancial ServicesHealthcare

ABOUT AMANDA COCHRANE

Experienced, self-motivated and ambitious senior manager with a proven track record of leading large teams across a number of sectors. Experience in financial services, public sector healthcare, customer experience and information technology. Specialist areas are insurance personal lines and commercial SME. A strong leader with excellent communication. Determined individual with high standards and success driven. Committed to the values surrounding outstanding customer service and employee engagement.

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Amanda Cochrane — Head of Operational Excellence at Everywhen in Glasgow, GB | Unifers