Amanda Ciccolo

About Amanda Ciccolo

As a strategic HR Program Manager and people-first leader, I currently lead the North America Onboarding Program at Cognizant, where I’m driving the transformation of onboarding into a globally recognized Center of Excellence. With a passion for creating high-impact, scalable, and human-centered onboarding experiences, I partner cross-functionally to deliver seamless, data-driven programs that accelerate new hire productivity and engagement. I thrive on building programs that not only meet business needs but also foster belonging, clarity, and confidence from Day One. My work focuses on-Designing and executing onboarding strategies that consistently achieve high satisfaction scores-Embedding operational excellence, social integration, and role clarity into every phase of the new hire journey-Championing virtual-first onboarding with simplified processes, streamlined technology, and personalized touchpoints-Leveraging analytics to optimize onboarding ROI and reduce time to productivity.

Experience

1. Manager HR, North America Onboarding

   Cognizant

   Nov 2016 — Present · Sarasota, FL, US

   Manager – HR, North America Onboarding- Lead the North America Onboarding Program, establishing it as the global Center of Excellence for onboarding strategy, execution, and innovation- Spearhead the design and delivery of onboarding programs that consistently achieve 97% Day One satisfaction and 95% Week One satisfaction, outperforming global benchmarks- Drive data-informed program enhancements using dashboards and survey insights to improve clarity, manager engagement, and time to productivity- Partner with HRBPs, business units, and global stakeholders to embed connection, clarity and culture into onboarding workflows- Developed and implemented toolkits and checklists to support hiring managers and new hires with just in time resources, improving onboarding consistency and experience quality- Advocate for virtual-friendly onboarding by simplifying processes, humanizing content, and embedding feedback loops to continuously improve the experience.

Education

• Boston University

  Bachelor of Arts (B.A.), Psychology

  2000 — 2004

Skills

• Talent Management
• Program Management
• Management
• Internet Recruiting
• Outlook
• Microsoft Office
• Human Resources
• Applicant Tracking Systems
• Strategy
• Sourcing
• Onboarding
• Leadership
• Talent Acquisition
• Recruiting
• Business Development
• Powerpoint
• College Recruiting
• Microsoft Excel