Amanda Banegas

About Amanda Banegas

I’m a Client-Centered Enablement and Customer Success leader who builds the systems that turn onboarding into revenue, learning into adoption, and complexity into clarity.With experience across SaaS, implementation, and customer success, I specialize in designing scalable enablement programs and operational workflows that accelerate time-to-value and strengthen retention. I don’t just support growth, I architect the foundations that make growth sustainable.I operate at the intersection of product, revenue, and experience. Whether I’m redesigning onboarding from the ground up, building enablement frameworks, or partnering cross-functionally to align strategy with execution, I serve as the bridge between business goals and real-world outcomes.I’m known for my ability to:• Translate technical and product complexity into intuitive, actionable learning experiences• Build scalable onboarding and adoption systems that reduce friction and increase expansion• Influence across levels — from frontline teams to executive stakeholders• Balance empathy with operational rigorI thrive in environments where ambiguity is an opportunity to build. Early-stage? High growth? Scaling from scrappy to structured? That’s where I do my best work.If you’re building something ambitious and need someone who can align product, people, and process — let’s connect.Email: B••••••••@gmail.com

Experience

1. Account Manager

   Playground

   Jan 2026 — Present · New York, NY, US

Education

• Howard University

  Doctor of Philosophy - PhD, History

• Howard University

  Graduate Certificate, Women's Studies

• Wheaton College Massachusetts

  Psychology and African, African American, Diaspora Studies

  2013 — 2017

• School for International Training

  Study Abroad Program, African-American/Black Studies

  2015 — 2015