Amanda Ayala
Program Success Manager Career Coach @Merit America
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WORK HISTORY
Program Success Manager Career Coach @Merit America
Dallas, TX, US
Integrate weekly knowledge assessments into squad meetings to track and evaluate learners’ confidence around professional skills and job readiness• Work with program participants to develop and implement a personalized professional development plan to outline the actions required to overcome barriers• Encourage learners to complete the program through strategic guidance and empathy• Use a range of assessment and measurement instruments to spot trends and verify that Key Performance Indicators (KPIs) align with organizational requirements, as well as monitor program participation rates.• Analyze biweekly surveys by assessing trends, researching and developing creative methods to drive instruction, and establish effective curriculum-based squad• Collaborate with peers to review, edit and organize content within proprietary software, to ensure course content aligns with objectives and standards• Develop supplemental content by actively collecting feedback from coaches and learners• Provide support and assistance to Senior PSMs in guiding tech stand-ups, providing updates at meetings, gathering insights and recommending solutions to obstacles
EDUCATION
The University of Texas Rio Grande Valley
Bachelor's degree, Communication Studies / English
ABOUT AMANDA AYALA
I\'m a Career Coach with a passion for helping people find their true career potential. With a background in higher education, I’ve had the pleasure of working with a diverse array of clients from all walks of life. My goal is simple: to support and guide others as they navigate their career journey. Whether they\'re transitioning into a new role, dealing with a challenging work environment, or looking to sharpen their communication and leadership skills, I’m here to help. I believe that everyone has unique strengths and talents waiting to be discovered. My coaching style is all about personalized, hands-on support—using various tools and techniques to uncover your strengths, develop new skills, and tackle any obstacles. My mission is to support and guide others in creating fulfilling careers that reflect their passions and goals.
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