Amanda Aguirre

About Amanda Aguirre

I am mesmerized by the work that human resources provide in aiding a company’s employees…

Experience

1. Benefits Analyst

   isolved

   Nov 2024 — Present

   Enhanced operational efficiency by proactively monitoring in-progress benefit events (new hires, terminations), managing approvals, and addressing pending submissions to ensure seamless processing. Optimized benefit administration by processing employee enrollments, changes, and terminations through carrier feeds or manual updates, identifying and resolving discrepancies promptly. Maintained high standards of accuracy by configuring benefits systems according to client plan descriptions, eligibility criteria, termination policies, and measurement periods. Acted as the primary liaison between customers and isolved Benefits Services for COBRA, FSA, HRA, and HSA plans, ensuring smooth communication and resolution of benefit issues. Efficiently managed case resolution and status updates via Dynamics, directly communicating progress and outcomes to clients for increased transparency.

Education

• Universidad de Salamanca

  Certificate of Completion

  2015 — 2015

• Western Michigan University

  Bachelor of Science- Concentrations in Business, Behavioral Science and Spanish

  2016 — 2020

• Michigan Technological University

  Certificate of Completion

  2016 — 2016

• Grand Rapids Community College

  Associate’s Degree

  2013 — 2016