Aman Shaikh
Associate|ETL |Research Analyst |Junior Analyst | powerBI | AWS | ITIL Specialist| Stakeholder Management|
- Role
- Application Associate at Amazon
- Location
- Solapur South, MH, IN
- LinkedIn followers
- 500 followers
About Aman Shaikh
Hi, I am Aman As an Application Associate, I bring strong experience in managing end-to-end application support, client communication, and ensuring the seamless functioning of business-critical software solutions. My role involves close collaboration with clients to understand their technical needs, troubleshoot issues efficiently, and deliver timely resolutions that align with ITIL standards. With proficiency in Power BI, I have created insightful dashboards and reports that aid in data-driven decision-making. I also work extensively with application management tools and support platforms to monitor system performance, resolve tickets, and ensure optimal uptime and user experience. Client relationship management and expectation alignment Hands-on experience with Power BI for data visualization and reporting Strong command of Excel for data analysis and tracking KPIs Knowledge of ITIL practices for incident, problem, and change management Team coordination, knowledge sharing, and process documentation Application troubleshooting, testing, and user training I’m passionate about bridging the gap between technology and user needs, and I continuously strive to enhance operational efficiency and service quality proficiency in leveraging EC2 services for dynamic computing requirements reflects their commitment to staying abreast of industry trends and best practices in cloud technology Eager to embrace emerging technologies and contribute innovative solutions to complex challenges.
Experience
Application Associate
Jun 2024 — Present · Pune, IN
My role involves close collaboration with clients to understand their technical needs, troubleshoot issues efficiently, and deliver timely resolutions that align with ITIL standards.With proficiency in Power BI, I have created insightful dashboards and reports that aid in data-driven decision-making. I also work extensively with application management tools and support platforms to monitor system performance
Education
Dr. Babasaheb Ambedkar Technological University
Bachelor's degree
2021 — 2023
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