Aman S.

About Aman S.

I am an L&D professional dedicated to helping customers improve their business outcomes through l&d interventions. With experience in roles like, business analyst, consultant, instructional designer and project manager, I have created/delivered challenging learning products that are cost effective, exceeding expectations while sustaining creativity. Having worked extensively with customers from Software, Telecom, Manufacturing, Retail, Pharmaceuticals and Beverages sectors, I use contextual skills to create value for my customers and deliver great learning experiences and process transformation/automation. Agility, business value, alignment to business directions and quality are my prime focus areas while creating or delivering learning interventions.

Experience

1. Sr Manager - Learning & Change Management

   Tata Consultancy Services

   Dec 2022 — Present · IN

   Presales: Spearhead global consulting engagements on unit level, by leading end-to-end RFP and RFI cycles, driving both proactive and reactive opportunities for customer acquisition and business growth in learning tech and content business. Creation of PoCs, prototypes and marketing materials for promotional initiatives across customers and TCS BUs. • Change Management: Managed global implementation programs (ERP, CRM, and ITSM) from end-to-end change management and learning perspective. Performed Change impact assessment, stakeholders’ engagement, built Change network and drove change communications. • Learning & Development: Handled large customers (FY25-26) and managed end to end learning cycles projects by building eLearning, vILT, WalkMe/Whatfix interventions and support Job Aids. Handled teams of learning designers, Media developers and Learning consultants (size 8-35 team members). • Training Management: Performed training management by analyzing the business scenarios, creating schedules, and conducting training sessions as trainer (SAP EAM, MM). • Implemented AI-driven skill gap analysis and content development interventions, cutting content creation cycles by 40% and enabling adaptive, role-based learning paths that boosted workforce productivity by 25%. • Type of projects: Learning content operations, ERP, CRM transformations

Education

• Institute of Management Technology, Ghaziabad

  Executive MBA, General Management

  2014 — 2015

• APJ Abdul Kalam Technological University

  Bachelor of Technology (B.Tech.), Information Technology

  2005 — 2009

• St. Joseph's College, Allahabad

  Higher Secondary Certificate, Science PCM group

  1994 — 2005