Aman M.

About Aman M.

An astute professional with 20 years of extensive experience in running successful operations with experience of developing service standards, meeting service levels for business excellence, business objective setting & achievement orientation• Excel in managing teams to achieve SLA metrics, sustaining processes at desired levels, effectuating process enhancement initiatives as well as supporting business in streamlined processes• Adapt at managing complex business challenges and making decisions in a fast-paced environment.• Demonstrated abilities in analysis of data resources with project management.• Steered initiative and proven abilities for leadership skills.• Excellent interpersonal skills and integrity with strong customer service skills• Proven ability to effectively organize, prioritize and handle multiple assignments simultaneously and meet deliverables under tight deadlines• Excellent written, verbal, and visual communication skills and the ability to work with many different disciplines at all levels demonstrating the stakeholder management skills with building and leveraging relationships• Strong people management, planning, project coordination skills

Experience

1. St Business Planning for Uscc

   American Express

   Mar 2023 — Present · Gurugram, IN

Education

• St George's School Alaknanda.

  10+1, Commerce

  1986 — 2000

• Institute of Advanced Management, Salt Lake, Kolkata

  Diploma in Hospitality & Tourism Management, Hospitalty and Tourism Management

  2001 — 2004

• Visva Bharati, Shantiniketan

  Bachelor of Business Administration - BBA, Hospitality Administration/Management

  2001 — 2004