Aman Kumar

Cx Service Professional | NPS | Field Operation| ASC Management | Service Operation | Consumer Durable | Telecom | DTH | Consumer Electronics | D2C | B2B Management \\n\\nPanasonic|Whirlpool |Tata Play |airtel |Eureka Forbes

Role
Operations Manager at Amazon
Location
Varanasi, IN
LinkedIn followers
500 followers

About Aman Kumar

With a rich and diverse career spanning over 10 years, I have amassed invaluable expertise in the realm of customer service. My journey has seen me contribute my skills and knowledge to renowned companies such as Panasonic, Whirlpool, Tata Sky, Airtel, and Eureka Forbes. This extensive tenure has equipped me with a profound understanding of customer-centric practices, enabling me to excel in roles that prioritize client satisfaction. My academic foundation is equally strong, having graduated with an engineering degree. This educational background provides me with a structured and analytical approach to problem-solving, a quality that has proven indispensable in customer service. Throughout my career, I have consistently demonstrated my ability to adapt to diverse industries and client needs. My experience extends to telecommunications with Airtel, household appliances with Whirlpool and Panasonic, direct-to-home services with Tata Sky, and home solutions with Eureka Forbes. Each role has fortified my communication skills, honed my capacity to troubleshoot, and enhanced my capacity to empathize with customers. In conclusion, my 10 years of customer service expertise, coupled with a solid engineering education, position me as a seasoned professional ready to contribute effectively to any customer-focused endeavor. My journey has been marked by adaptability, a commitment to excellence, and a relentless pursuit of customer satisfaction, all of which I am eager to bring to my future endeavors.

Experience

  1. Operations Manager

    Amazon

    Nov 2024 — Present · Bavaria, DE

    Operations, CDIT and SDA

Education

  • Raj Narain College (R.N. College), Hajipur

    Intermediate

    2008 — 2010

  • Govt High School, Hajipur

    Matriculation

    2006 — 2008

  • Rajiv Gandhi Prodyogiki Vishwavidyalaya

    Bachelor of Engineering - BE

    2010 — 2014

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Aman Kumar — Operations Manager at Amazon in Varanasi, IN | Unifers