Aman Gupta
Senior Manager - Operations at MetLife
- Role
- Senior Manager at MetLife
- Location
- Jaipur, RJ, IN
- LinkedIn followers
- 500 followers
About Aman Gupta
16+ Years of operations experience in domains such as BFSI & IT Operations, Managing different team sizes with current head count of 61- Experience of knowledge transfers during migration/transitions at Client end and remotely for 10 processes- Hands-on experience in Domain/Processes-o Annuities - Group Annuity Payment setup, Quality audit of Retirement income/Benefit processing, Identification of overpayments/held payments, Imaging & Claims Indexing,o Banking - Loan Account Opening, Loan Drawdown & Settlement, Consolidation of multiple accounts/portfolios, o Finance & Accounting - Checks/Wires processing, Journal Entries (process & preparation), Suspense & Cash account reconciliation, Invoice processingo IT Operations - Change/incident ticket creation & User access management- Relevant knowledge of provisioning & recertification as application’s admins- Completed leadership certification course from IIM Lucknow- Manages content and data, while maintaining compliance with firm policy (e.g, data privacy)- Experience in handling multiple team in different sizes- Hands-on Experience of Driving Behavioral training for the process - Proficient in MS Excel and Power Point- A Lean Certified Professional- Effective communicator, excellent interpersonal skills and people connect- Experience in creating process SOPs
Experience
Senior Manager
Jul 2025 — Present
Education
SS Jain Subodh PG College
Bachelor of Commerce (B.Com.), Business/Commerce, General
2005 — 2008
Symbiosis Centre for Management Studies- Pune
Master of Business Administration (MBA), Finance, General
2011 — 2013
Skills
- Certified Lean Leader
- Documentation
- Process Migration
- Knowledge Transfer
- Team Management
- Training Delivery
- Powerpoint
- Microsoft Excel
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