Aman Dua

Community General Manager Ii @CIBC

Toronto, CA
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Jun 2022 — Present

Community General Manager Ii @CIBC

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Mississauga, ON, CA

EDUCATION

N/A

Stitt Feld Handy Group

Alternate Dispute Resolution

N/A

IFSE Institute

Branch Managers' Examination Course

N/A

Air Force Bal Bharati School

High School Diploma

N/A

IFSE Institute

Canadian Investment Funds Course

N/A

CSI Global Education Inc.

Canadian Securities Course

N/A

University of Delhi

Bachelor of Commerce

SKILLS

RecruitingSalesTeam BuildingManagementCustomer ExperienceOperations ManagementEmployee EngagementCall CentersTeam LeadershipCreditRetailRelationship ManagementCall CenterBankingMutual FundsRisk ManagementTeam ManagementAnalysisRetail BankingStrategic PlanningEmployee RelationsVendor ManagementCoachingPerformance ManagementCrmCustomer RetentionCustomer ServiceBpoBusiness AnalysisCustomer SatisfactionLeadership

ABOUT AMAN DUA

Bold and authentic leader with experience of over 18 years in management, sales and service within fast-paced and dynamic work environment. Strong acumen in leading and empowering employees by onboarding and developing talent through coaching, training and performance management. Proficient in management of daily business operations such as HR related issues, payroll, compliance and risk management and other administrative functions. Have been recognized throughout my career for being a passionate, strategic, result-oriented, client focused and purpose driven leader.

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Aman Dua — Community General Manager Ii at CIBC in Toronto, CA | Unifers