Aman Bhalla
Business Process Leader | Customer Care | Operations Leader | Learner | Mentor | Coach | Pragmatic Certified Product Manager | Active Volunteer |
- Role
- Manager Business Process Management at Adobe
- Location
- West Delhi, IN
- LinkedIn followers
- 500 followers
About Aman Bhalla
Impact & approach driven leader, learner, enabler, contributor serving Adobe’s Digital Media business with a reputation of adding value & enabling success in a supportive, collaborative manner. 10+ years of second & frontline cross-cultural/country leadership experience in cross-domain & matrix environment.in the field of:* Business Process Management * Program and project management * Service Delivery/Operations * Training * Stakeholder management * Sales/Sales enablement * Performance management and reporting (designing & implementing rewards & recognition plans)* Reporting and analytics * Workforce management * Working with matrix & cross cultural management * Mentoring & coaching * Active volunteer in corporate & community services With additional years of experience in customer service & technical roles at IBM.
Experience
Manager Business Process Management
Mar 2021 — Present
EMEA LeaderResponsible for managing and maximizing revenue for strategic maintenance and support customers by successfully renewing their annual Maintenance and Support agreements.Streamlining realization of over $400 M annual fees for EMEA region, with a global pipeline of over $1B year on year.
Education
SSBT's College of Engineering & Technology, North Maharashtra University
Bachelor of Engineering (B.E.), Industrial Production Technologies/Technicians
1998 — 2002
North Maharashtra University
BE, Industrial Production Technologies/Technicians
1998 — 2002
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