Aman Ahmed
Resolution Specialist @Mushroom World Group
Signup · Get unlimited contacts
WORK HISTORY
Resolution Specialist @Mushroom World Group
Bhopal, IN
EDUCATION
Barkatullah Vishwavidyalaya
Bachelor of Commerce - BCom, Computer/Information Technology Administration and Management
Truba Group of Institutes, Bhopal
Master of Computer Applications - MCA, Computer and Information Sciences and Support Services
ABOUT AMAN AHMED
Hey there! With over 2 years of experience in customer support, With a strong focus on fraud detection and fraud prevention, I specialize in conducting AML and KYC reviews, analyzing transaction patterns, and leveraging technology-driven tools to detect and prevent fraudulent activities.I\'ve handled everything from fast-paced chat, phoneand email support to National-International client onboarding and retention, always with one goal in mind: make customers feel heard, valued, and supported. I love finding smart, efficient ways to improve response times, boost CSAT scores, and make processes smoother for both customers and teams.Before stepping deep into customer support, I spent years building my skills in operations and team management, which taught me how every part of a business connects to the customer experience.I\'m passionate about helping companies grow through genuine, human-centered support and building teams that care as much as I do.
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.